Red Eye

Let's go.

- Taylor. Bob and Marianne Taylor.

- Just bear with me one second.

- There are other hotels in Miami.

- I'm sorry.

What is the problem here? We made

these reservations over six months ago.

- I know, I'm just not seeing it.

- Where's Lisa?

- Lisa always takes care of us.

- She's out of town.

- Her grandmother passed away.

- Cynthia?

- Yes?

- Would you get in more trouble

if you bothered her

or if I called corporate?

OK.

Damn! Dallas drivers!

Who taught you how to drive?

Stevie Wonder?

- You'll catch your plane. You got...

- Ten minutes.

- Lisa Reisert.

- Lisa? Hi.

I'm so sorry to call, but I didn't

know what to do. I have a situation.

- Slow down. What's the problem?

- Bob and Marianne Taylor.

Yep. They're regulars.

Yeah, well, I think I sort of

erased their reservation.

I was never checked out

on this system.

Did I mention I had a confirmed

reservation? This is my receipt.

I downloaded it off the Internet myself.

- I know, Mrs Taylor, calm down.

- Don't say that. No...

- Calm down?

- She told me to calm down.

Don't tell us to calm down.

We've been very calm right up until now.

- I'm sorry. Lisa?

- Cynthia, tell them one more minute,

- they'll be happy, you promise.

- One more minute. You'll be happy.

- I promise.

- We better be.

Now, enter my PIN.

It's 7-8-8... Hang on.

- Dad? Hold on.

- Lisa?

- Can you hold on?

- Sure.

OK, it's 7-8-8-4-underscore-L-Reisert.

- Lisa, I'm so sorry for calling.

- No, no, no, it's fine, it's fine.

- Are you logged in yet?

- What do I do?

Click on the Crisis folder,

you'll see a list of empty rooms,

give 'em fourth-floor,

comp 'em for tonight and tomorrow.

OK, just a sec. OK, you are all set.

The first two nights

are gonna be on us.

And if you need anything else,

just let me know.

We won't.

This is not my fault.

God, they totally threw me.

They were such a**holes.

There are no a**holes.

Only guests with special needs.

- Here we are.

- Keep it. Anything else?

The Simpsons didn't get

the California King they requested.

What else?

- Oh, my God.

- Tell me.

Security left a message

saying the Charles Keefe party

will be arriving

at 5.30am instead of pm.

That's not that unusual.

It's a security thing.

Make sure our guys have the entrance

set, his security takes it from there.

Is Mr Keefe Platinum Club

or something or...?

Political. Homeland Security.

Make sure there's a box

of Montecristo Cubans in the room

and a bottle of Cristal on ice.

It's 3825.

- OK. Got it covered. Safe flight.

- Thanks.

Attention passengers

leaving on Flight 1387.

- Lisa Reisert.

- I'm still here.

Dad, I'm so sorry.

- It's fine, sweetie.

- What's up?

Gearin' up for another sleepless night

with a comedy marathon.

Before I forget,

that book I gave you,

you finish it yet?

Almost.

You know, he's from Texas.

I didn't think shrinks came from there.

Yeah, they do. They just move

to California and start TV shows.

- How's the remodelling?

- Good.

They made headway

the last few days.

I lost my wallet, but that's par

for the course. It's lookin' good.

That's good.

I can't wait to see it.

You should. The upstairs hallway

is totally unrecognizable.

- Your room hasn't been touched.

- No, Dad.

Please, go nuts, make it

into a gym or a putting green.

You know I can't do that.

You never know when you mightjust

wanna spend a few nights back here.

You know? Make an escape

from the day-to-day.

Day-to-day's where I thrive.

You know that.

Right.

So,

- how's your mom holdin' up?

- As good as can be expected.

You? What about you?

You all right?

- Yep, I'm fine.

- You sure?

Everything's fine, Dad. You're gonna

have to start takin' my word for it.

Look, I gotta go. I gotta check in.

You sure you don't need a pick-up?

- I thought you lost your wallet.

- Leese, it's just five minutes.

I'm taking the red-eye.

It's the last flight.

It's gonna be late.

I love you. I'll call you.

- I love you too, sweetie.

- OK, bye.

Attention, please.

We have a cancellation update.

Flight 1192 to Pittsburgh

has been cancelled due to weather.

Anybody who was on the flight

to Atlanta that was cancelled,

come to the front of the line

so we can reroute you.

Flight 1019 to Miami...

- I'm sorry.

- Don't sweat it.

I'm wearing my combat boots.

- Excuse me?

- Travel is war these days.

Yeah.

I just love him.

How is that? Are you learning a lot?

I'm not really sure.

He's so handsome.

I work during the day

so I always miss his shows.

Flight 247 to Cleveland

has been delayed.

- Here. That'll catch you up.

- Oh, no. No, no, I... I couldn't.

I'm finished. My dad's given me so

many, I could start a library. Please.

- That's very nice of you.

- Once again anyone who is scheduled

on the flight to Atlanta, if you

wanna get out of Dallas tonight,

come to the front

of the line at this time.

Excuse me.

You're letting them go,

but we've been standing here

for an hour? How does that happen?

We don't re-book,

they miss their flight.

It doesn't matter that you cancelled

my first flight then rerouted me?

- I understand.

- Get your boss. This is ridiculous!

Don't make her do that.

She's doing the best she can.

I don't think I was talking to you.

- I realise that...

- I'm tryin...

Please, sir.

She is the one standing

between us getting out and anarchy.

- But she's not the one in...

- She's exhausted, worked 18 hours,

and she suspects we all hate her

just as much as you do.

What do you say we give her a break?

Let her get back to a job

I'm guessing is a lot

more thankless than yours.

This airline sucks.

Next in line, please.

That's me.

Here.

Thank you very much.

And thank you.

You're welcome.

Yeah. Thank you.

Not at all.

That was just back-up.

- You got the ball rolling.

- Yeah.

- Reflex, I guess.

- Why is that?

I work in a hotel. I deal

with people like that all the time.

The Marriott? The Hilton?

- The Lux Atlantic It's in...

- Miami.

- Right. I know it well.

- Yeah.

- So you're on this...

- Very delayed flight to Miami. Yeah.

- You?

- Yeah. Sadly, yeah.

But you know what? That's

why God created the Tex-Mex.

The best nachos in the airport

and right across from our gate.

Good tip. Thanks.

Save you a seat.

Yeah, that was... I thought

since we're on the same flight...

I didn't mean to invade

your personal space or...

- No.

- I can take you over here.

- I just... I have a few calls to make.

- Sure. I understand. You go ahead.

- Have a good flight.

- OK. You too.

We will be updating you

with the departure time

of Flight 1019

with service to Miami...

- Hi.

- Hi. You must be Rebecca.

- Yes.

- Well, my name's Mary,

and I hear this is the first time

you're flying by yourself.

Well, you must be very brave.

- Are you gonna be OK?

- Yes, Mom.

- Are you sure?

- Yes, I'm sure.

- I'm just asking.

- I'm 11, not nine.

Come with me, you two.

There you go, sir.

Your nachos. Careful, hot plate.

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